Refund Policy

This policy covers voicedraw's flat $5/month subscription, billed and processed by Razorpay. It's part of our Terms of Service.

1. Cancelling

You can cancel anytime from Account Settings, or by emailing [email protected] from the email address on your account. Cancelling stops future renewals; you keep access to paid features until the end of the billing period you already paid for.

2. Refunds

Because voicedraw is a service you use continuously rather than a one-time purchase, we don't automatically refund a billing period once it's been charged. That said, we'd rather make it right than keep money we shouldn't:

• First subscription, first 7 days: if you subscribe and it's not for you, email us within 7 days of your first charge and we'll refund it in full, no questions asked.
• Billing errors: if you were charged in error — for example, charged after you'd already cancelled, or charged twice for the same period — email us and we'll refund the erroneous charge.
• Everything else: we review case-by-case. Email us and tell us what happened; we'll get back to you.

Refunds are issued back to your original payment method via Razorpay and can take several business days to appear, depending on your bank or card issuer.

3. Beta Program

If you were given free access as part of our closed beta (via the beta allowlist), no payment was collected and this policy doesn't apply until you actually subscribe.

4. Contact

Refund or billing question? Email [email protected] and include the email address on your account.